Integrating AI to Verizon Fios
To integrate AI-driven accessibility and intelligent automation into the TV experience to remove barriers, expand inclusivity, and ensure that all users can engage with content seamlessly — ultimately enhancing usability, broadening audience reach, and reinforcing Verizon’s commitment to innovation.

Client Type RoleDurationVerizonConceptDesign & Strategy2025







Challenge Competitors like Samsung and Google were rapidly advancing AI-driven TV experiences, and Verizon risked falling behind. Customers expected smarter, more personalized features, but also needed trust and usability to remain intact







Objective