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Selected Clients: NYRR (New York Road Runners), Verizon, Teradata
- Translated conceptual ideas into actionable blueprints, resulting in the creation of 15 new product features tailored to the evolving needs of a rapidly expanding customer base.
- Collaboratively strategized and executed initiatives resulting in a 100% increase in client satisfaction, pivotal in securing contract renewal, highlighting effective teamwork, communication, and client relationship management skills.
- Implemented end-to-end iterative UX processes, including wire- framing, prototyping, user research, and design systems, reducing product development cycle time.
- Cultivated strategic partnerships with Product Managers, Engineers, Researchers, and Content Strategists, aimed to deliver intuitive and inspirational product experiences.
- Established and managed a robust design system, ensuring a 92%
increase in design consistency across all products.
- Crafted user-centric interfaces for diverse digital platforms,
resulting in a 35% improvement in user engagement.
- Engaged in constructive feedback cycles, actively seeking and integrating insights from cross-functional teams, leading to enhancement in design quality and alignment with user expectations.